Does anyone have experience conducting remote usability sessions from the US via the Web with participants in Africa? I am using UserVue, which cannot handle telephone connections outside the US and Canada. However, none of the web conferencing vendors we have researched offer toll-free call-in numbers in Africa, very few in South America, and India is spotty.
I tried to use Skype as a means for me to call out to the participants with the notion I could then record the conversation on my end, but I do not have a phone that can accept a recording device and so I have not found a really good way to record the Skype call off my computer. I would appreciate any suggestions people have, and as soon as possible. Please email me directly and then I will summarize and post back to these lists what I learn. And perhaps the user experience community should begin some sort of movement to make the availability of toll-free numbers in the developing world something not so dependent on whether someone can make a profit by offering them. End of rant. Mary Deaton Deaton Interactive Design, Manager, STC Usability and User Experience Community ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
