Hello. I'm curious about methods for finding out why subscribers to a site stop visiting that site. For example, imagine that I have some social networking site, and I notice that some subscribers (some of them new members, some old) simply stop visiting it. They don't cancel their accounts, they just stop showing up.
How might I discover their reasons for dropping out? I imagine that surveys can be automatically sent to people who don't log in for a specified period of time, but I'm wondering if others may have developed user research methods that would be less potentially irritating to the users. Thanks for any thoughts on the matter. Mike -------------------- Michael Stiso HCI Research Scientist SINTEF ICT Oslo, Norway http://mikestiso.com/ Want to help with a survey on design patterns? Please? Check out this link, if you can spare 5-10 minutes. Thanks! http://preview.tinyurl.com/63f9gq ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
