I typically give some anecdotal explanation about a product or web
site that is particularly frustrating and how I work to improve
things like that. 

Reaching common understanding with your inquisitor as quickly as
possible is key to keeping them on board and not just thinking of you
as another "web designer." 

Chances are, they'll walk away thinking you're a certain
"special" kind of web designer.

Better than nothing!


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=36473


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