Touch of irony here... I was just trying to update my email address for this list....
So, this hole had probably been excavated before, but does anyone else find the process of updating you email address on the IxDA website to be terribly counter intuitive? No offense to the good people who actually had to build the site, I'm not throwing darts at the work, but bringing it up for discussion since I'm curious to know if maybe my experience makes me an outlier. If you have not tried it, here's a summary: 1. Sign in to the website (fine) 2. Click your underlined username in the top right column to get to your personal profile / history page (fine) 3. Click very faint, not obvious "Edit Profile / Subscription" at the top left of the page next to the "Members" header ( Would this be move intuitive if the link for updating my profile was in the right column, perhaps in the "Member Profile" section?) 4. Click "Edit Subscription" (fine -ish) 5. Stop. Wonder why you can only "Add a new address" and not "change" a current address, but figure that clicking "Add a new address" will get you there, so click it (Interaction gamble) 6. Nearly don't read the "You'll need to create a new account if you'd like to use a new address. The new account will link with your old one so you won't lose your posting history." message because it appears above and to the left of the actual input area, where it could just be a header, not necessarily related to the current task. (Autopilot trip point) 7. Mumble to yourself and wonder why you have to create a new account. Does this mean the old account gets deleted? Do you then have two accounts? Do you have to manually configure the original account -not- to get emails while the new account does? (Seriously?) 8. Go ahead and create the new account. (fine) 9. Get an email confirmation for the new subscription at your new account email address. (fine) 10. Follow link in email (fine) 11. Sign into new account to see if it exists. (fine) 12. Wonder again if this means you'll stop getting email at the original account (maybe you get them both places?) 13. Sign out of new account. 14 Sign into old account. 15. Click your underlined username in the top right column to get to your personal profile / history page (again) 16. Click very faint, not obvious "Edit Profile / Subscription" at the top left of the page next to the "Members" header ( again) 17. Click "Edit Subscription" (again) 18. Click "Unsubscribe e-mail delivery" radio option and then click "update" button (fine) 19. Wonder, since the previous message you almost didn't read noted that these accounts were linked, if unsubscribing this old account had any impact on the new account (probably not, but there's no way to be sure) 20. Log out of old account (again) 21. Log into new account (again) 22. Click your underlined username in the top right column to get to your personal profile / history page (again) 23. Click very faint, not obvious "Edit Profile / Subscription" at the top left of the page next to the "Members" header ( again) 24. Click "Edit Subscription" (again) 25. Verify that the new account is still subscribed. 26. Send a snarky email to the list describing this experience as a way to make sure that messages are going out and coming in. 27. Throw self off building. Maybe there was a shortcut somewhere that I missed? =) Thoughts? Limitation of the current site backend? Sincerely, Damon ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
