It might interesting to brainstorm the variables here. For example: 1. Feature delta - how many new features are added? 2. How many old features have new interaction mechanisms? 2a. How many old features are in new places? 3. What types of transition support is available to the participants 4. What are the consequences of errors for users (for example, in a series of bank mergers where there was a migration from one banking system to another, there were many problems including $20,000 that we had in the bank that was lost for 3 days!)? 5. How loyal are the users? 6. Do people perceive some long-run benefit that will sustain them through the initial learning curve? 7. How consistent are the basic interaction mechanisms between the products (for example, do they follow the OS guidelines - Apple used to be an enforcer of their guidelines and that generally made transitions easier; MS was a bit looser.
Chauncey On Thu, Jan 8, 2009 at 4:28 PM, shashank raval <[email protected]> wrote: > Hey guys, > I am planning a study which aims to answer how end user's perceive change. > 'Change' here could be upgrading of a software ( e.g. MS word 2003 to MS > word 2007), OS, switching between similar applications (e.g. MS Expression > Web to Dreamweaver) etc. I am currently trying to find similar studies from > backgrounds such as Behavioral Psych, Computer Science, HCI etc. > > Has anyone conducted similar studies? Could anyone point me to any > studies/books/papers that could be related to this? > > Thanks! > Shashank > MS-HCI @ Georgia Tech > > > -- > cheers...!!! > shashank... > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [email protected] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
