On Jan 11, 2009, at 5:58 PM, shashank raval wrote:
Could anyone point me to any
studies/books/papers that could be related to this?
Hi Shashank,
Not exactly what you're looking for, but I wrote about this back in
2005:
http://www.uie.com/articles/embraceable_change/
Hope that helps,
Jared
Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: [email protected] p: +1 978 327 5561
http://uie.com Blog: http://uie.com/brainsparks Twitter: jmspool
UIE Web App Summit, 4/19-4/22: http://webappsummit.com
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