Numbers are great.  Most designers should embrace them more, and claw and
scream for more metrics where there are none.

BUT - they offer no starting point.  You have to put something out there for
people to react to in the first place.  And it's more efficient to have a
well-reasoned "first guess" based on personas and general good usability
heuristics.  If both "A" and "B" are mediocre, you're not going to convert
them to awesome through incremental tweak-and-test sessions.

Cindy
--
The Experience is the Product - http://www.cindyalvarez.com

On Fri, Jan 16, 2009 at 11:09 AM, Paul Bryan <[email protected]> wrote:

> Hi,
>
> A colleague of mine and I were having coffee recently. I was telling him
> about my user archetype (persona) development project. He snickered and
> said, ³My team is delivering an individualized design experience based on
> hard data. You¹re stuck in design yesteryear.² After this discussion I was
> wondering: Is the future of interactive design strategy in the hands of
> statisticians? What do you think?
>
> /pb
>
> Paul Bryan
> Director, User Research and Experience Design
>
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