When HP redesigned the @HP portal a couple of years ago, I remember seeing detailed ROI case studies about it. There were significant social network enhancements of their portal, so you might find something relevant on that topic. A condensed case study is provided by HP: h40110.www4.hp.com/soluzioni/pdf/PortalSuccesStory2.pdf.
It seems to me that executives of larger companies talk more about what is delivered by a portal, (Knowledge Management, Business intelligence, etc.) than they do about the Portal itself. Especially since they started getting excited about cloud computing. However, CIO did run an article %u201CSeven Reasons for Your Company to Start an Internal Blog%u201D (CIO.com, by C. G. Lynch). I was working with a corporation to measure ROI of a portal app using Six Sigma, and it ran rather soft. If you%u2019re looking for the kind of Portal ROI that impresses the Finance Dept., you have your work cut out for you. I think you have a lot of ammunition out there, even in today's rough environment. /pb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=37307 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
