Some notes:

   - Eye-tracking research shows users spend nearly 25% of their time in
   search results looking at the URLs, so it's clearly part of their
   decision-making process, not just helpful for search engines.  Jakob Nielsen
   posted this research in 2007; my guess is this number would not go down and
   might even go up, as users become more savvy.
   - Most SEO and usability people agree that hyphens are preferred to
   underscores. A few believe neither should be used.
   - Consistency is certainly helpful if you expect to have returning
   visitors - once they learn your site rules, they'll be better able to
   remember/guess pages, or recognize them in search results
   - If there are already underscores in URLs, the htaccess file can be
   edited to convert these to hyphens.


bests,
Alex O'Neal

--
The best time to plant a tree is twenty years ago. The next best time is
now.
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