A successful project has to balance user goals and business goals. 

I agree with Jared that it is important to be able to draw clear
connections between the two. Seeing where the goals align will point
to your easiest wins. When they are in conflict or merely skewed from
one another, there will be design challenges. 

Solving only the user's problems = fail
Solving only business' problems = fail

-Jeremy Kriegel
www.methodsansmadness.com


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=39287


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