On 9 Mar 2009, at 15:48, James Page wrote:
If they don't there is an issue. Academic research is about finding
evidence
for or against a theory. I would hope that somebody teaching
interaction
design would have enough evidence to convince the powers that be
that the
departments website should be usable.
Having dealt with some UK university web folk I can say with
confidence that they'll sometimes ignore you no matter what the
evidence you give :-)
Sometimes for "valid" reasons - available budget / skill sets for
example.
The people who understand the value are often three or four layers of
management away from the folk who make the decisions about the web
site. In one instance I'm aware of the UX folk weren't even aware that
a redesign was happening until it had been released.
At that point, of course, the budget has been spent on that oh-so-
wonderful design company...
Cheers,
Adrian
--
delicious.com/adrianh - twitter.com/adrianh - [email protected]
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