dosent listen dosent mean dosent user/research research.

Cheers,
-- jarod

On Sun, Mar 22, 2009 at 9:10 PM, Mike Scarpiello <[email protected]>wrote:

> Thoughts?
>
> Owen Thomas from Valleywag has an article entitled Even Facebook
> Employees Hate the Redesign which contains the following excerpt
>
>    The feedback on Facebook's new look, which emphasizes a stream
> of Twitter-like status updates, is almost universally, howlingly
> negative. Why isn't CEO Mark Zuckerberg listening to users? Because
> he doesn't have to, he's told employees.
>
>    A tipster tells us that Zuckerberg sent an email to Facebook
> staff reacting to criticism of the changes: "He said something like
> 'the most disruptive companies don't listen to their customers.'"
> Another tipster who has seen the email says Zuckerberg implied that
> companies were "stupid" for "listening to their customers." The
> anti-customer diktat has many Facebook employees up in arms, we
> hear.
>
>
> http://www.25hoursaday.com/weblog/2009/03/21/FacebookStreamRedesignDisruptiveCompaniesDontListenToTheirCustomersMarkZuckerburg.aspx
>
>
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