@Elizabeth Bacon Thanks for putting the list up . We will launching an update of our website in the next week or two, so until then here is the missing data from your list for Webnographer.
All the best James http://blog.feralabs.com Pricing Currently our pricing is based on the time it needs for us to setup and analysis. On average the time taken is about 1.5 days, but this can range from 1 day to 5 depending on the complexity of both the test and the website been tested, and number of participants. Our day rate is $1,200 per day. Later in the year we will be launching a Self Service module. Pricing to be announced. Participants Multiple ways of recruiting participants. - Send a link via email, via a email list. - Intercept users from your site. - Use our panel. Costs of participants are extra. What designer provides A link to a web address. No code needs to be modified on the site been tested. Webnographer collects all usability and user experience data, including click-streams and click-paths without the participant having to download any extension or plugin. Works on all common browsers including Safria, IE6 to 8, Firefox, and on all OS's including Mac and PC How it works The Webnographer browser bar tracks the users click stream. This captures all the user interactions with the site. The software also allows questionnaires to be inserted into the test. Currently we do the setup of the test, but we are developing a self service module. What analysis is provided Webnographer Analysis provides metrics for the ISO Usability standard. Satisfaction, Effectiveness, and Efficiency. Webnographer provides answers about your users, such as: - “How well does the system support the user goals?” - “How efficient is the system for the user?” - “Do users find the system effective for the given task?” - “How satisfied are users with the system?” - “Where do usability issues occurs?” - “Why do usability issues occur?” Additionally, Webnographer provides answers about business questions, such as: - “How can the system be improved?” - “Where does improvement efforts need to be focussed?” - “Which are the most important issues that should be fixed first?” Reports that can be generated from the data include :- - Task completion rate - Time per task - First clicks on page - Missed Opportunities - Click stream timeline - Qualitative feedback with tagging ability - Demographics - Templates for standardised questionnaires, such as SUS - Expectation Metric Learnability - And many more Currently Analysis is provided in either PowerPoint or Excell. But a web interface will be shortly available. Notes & Misc. Contact us and we can organise a demo. 2009/4/16 Joe Sokohl <[email protected]> > Nicely done! > > This is very helpful and quite thorough. > > > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . > Posted from the new ixda.org > http://www.ixda.org/discuss?post=41325 > > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [email protected] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
