I just tripped over this lovely article, which I think is applicable to some of the threads I've been seeing http://www.lifehack.org/articles/communication/how-to-take-criticism-like-donald-trump.html
Also useful: on flames and trolls http://www.lifewithalacrity.com/2006/02/flames_emotiona.html ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
