This has more to do with numbered pagination being a failure than with people's 
habbits. I see only 2 cases for numbered pagination. Your search system isn't 
strong enough for the user to find what they are looking for on the first page, 
or the user is intentionally looking through many items casually. The image 
search on bing does a much better job of the second.

In the first case, a better option is to find a way for the user to refine 
thier search easily. Don't make the user do what the computer can do. This is 
also done pretty well on bing. You get the chance to try related searches, you 
get the chance to pick from options that reduce the number of results returned, 
you are given auto-complete choices. These all replace the need for more pages.

I see traditional next-page style pagination everywhere. For things it makes no 
sense for. Bing allows you to re-sort a shopping search by dollar value. Does 
it not then stand to reason that if the user is looking forward to other pages 
it is because they have some figure in mind and are stepping through the pages 
looking for the right one? Wouldn't collecting the money data and showing 
ranges make more sense, even if you have to break the pagination up into 
something like: 
under $1 | $1-$5 | $5 - $10 (1 2 3 4 5 6 7) | $10 - $20 | $20 and over
If a section has more than one page worth of data, it gets pages listed when 
the user has chosen that range. (I'm more inclinded to just let there be 200 
items in $5 - $10, or to break it down into more steps $5-$6 and such.)

Pagination is taken as a given. "I'm gonna find this thing!" is antagonistic. 
The user is frustrated that they can't find what they are looking for. So we 
just give them meaningless page numbers. All it tells the user is that the next 
page exists and is the 5th one. We can do better. I use top pagination all the 
time. Especially in cases where I know what page something is on. I am part of 
the minority. Most people just resolve after page two that what they are 
looking for doesn't exist. This is why schools have started to teach search 
skills. Because pagination and search is so primative that it needs to be 
taught. Along side such poorly designed software and Word and Excel.

How is that right? How is that not broken? Search shouldn't be a skill. Bing is 
doing a lot to avoid it. But falling into the trap of standard pagination. 
Obvious. Thoughtless.


  ----- Original Message ----- 
  From: Andy Edmonds 
  To: William Brall 
  Cc: [email protected] 
  Sent: Sunday, June 07, 2009 11:50 AM
  Subject: Re: [IxDA Discuss] Microsoft bing.com reactions


  Wow!  I don't even have time to go beyond the first two points!


  On Sun, Jun 7, 2009 at 4:39 AM, William Brall <[email protected]> wrote:

    Initial page is garbage. They should have used the same page as all
    the other pages. 

  The key objective, I believe, of this is to engage users with the special 
"question style" features of Bing/Live.  I've found the image selection to be 
delightful and have hovered over a number of their hotspots.
   

    The pagination is standard and poor. Somehow google has managed to
    convince everyone that bouncy-bottom-only pagination is a good idea.
    it isn't. Top AND Bottom, please.

  I was involved in the decision to drop top pagination some time ago at MSN.  
The data showed the only time it was used with any frequency was to return to 
page 1 from page 2.  

  Interestingly, there seems to be an interesting mental model around paging in 
search.  The 2nd page is the only one where users prefer the numeric pager. 
After page 2, the Next button dominates paging triggers.  My hypothesis is that 
this is the difference between "Ok, I'll try one more page" and "I'm gonna find 
this thing" in terms of motivation.

  Cheers, Andy, off to UPA... 


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