On Jun 18, 2009, at 7:46 PM, Robert Hoekman Jr wrote:
In Heuristic evaluation, evaluator evaluates design with reference of
design principles to find out the usability issues.
How “Expert Review” is different from this? Is there any major
difference or it’s the same?
Anyone can evaluate a site using heuristics. Expert usability
professionals
and designers, however, apply their knowledge, skill, talent, and
experience
to the process to evaluate a design more thoroughly than by simply
traversing a
checklist. There may be little difference between the terms "Heuristic
review" and "Expert review", but there can
be a world of difference in their respective outcomes.
While I'm spending my evening ironing out semantics, my understanding
of "expert reviews" is that they needn't be conducted by "usability
professionals."
An expert in medical diagnostics could perform an expert review of a
medical diagnostic system. Of course, the issues they would likely
find would be more about the domain than about the ergonomics or ease
of use, but it would still be a review based on expertise.
Jared
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