Theres been some discussion in the past few months about establishing a language of critique for user experience design. JJG may have started it with his closing plenary at the Summit and several people have blogged about it.
Here is my contribution, yes its a diagram. Its the first half of a two part diagram called The Characteristics of User Experience, this first part being the essential characteristics the second part, coming soon, will be the secondary (or auxiliary, or periphery, I havent decided yet) characteristics. Useful, Usable and Desirable have been touted for a long time as the hallmarks of a good user experience but theyre too generic and abstract. I think the five characteristics in this diagram are essential to any user experience being good. Id love comments to stress test this! http://mauvyrusset.com/2009/07/02/the-essential-characteristics-of-user-experience/ Richard
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