Hi Phillip,

I'm not aware of any academic research in this field, but I've been
involved in couple of projects with similar issues.

In one project, which was about UI design for banking application,
we've decided to not automatically fill in the entries, although
there was really insignificant chance to make a mistake. It just was
very crucial that the user not only fills in the correct data, but
also is aware of the answers he/she provided.

To me, it's like adding fields for email/password verification to a
registration form, and then saving user their time by automatically
filling in those entries.

I think that if it is really crucial to get the correct data and keep
customers aware of their answers, it's better not to fill in the data
automatically. If there's really huge amount of the data to provide,
and it can be fixed if wrong answers are provided, then I think it's
Ok to do that if you clearly indicate that the data was filled in by
the system.

Good luck,
Julia.
Israel Tour Online
http://www.israeltour-online.com


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=44085


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