Hi Traci,

I think the article on David Mamet's partnership with Disney was
attempting to point out how "odd" or unexpected the partnership
was. I also think the article was trying to hypothesize how a Mamet
screenplay for Anne Frank would read. However, in order to understand
the article and the humor behind it you would have to be familiar with
David Mamet's work. 

That brings us to a fault of the article. It doesn't explain who
Mamet is, other works he has done, or why the partnership between
Mamet and Disney is "unusual." It relies entirely on the user
bringing their own knowledge to the "fake" screenplay text in order
to understand why it is funny. And as we all know as interaction or
user experience designers, overestimating the knowledge a user brings
to the experience is dangerous because you are hoping the user has the
right level of knowledge to appropriately interact, use, and
understand the experience you are designing. Unfortunately, the
article took this risk and it doesn't appear to be working out. 

This does raise the interesting question "what is the right level of
contextual information you should provide to users?" I am always
asking myself this question. I know that is why you conduct field
interviews and test prototypes, but you still need to find that
correct balance between your experienced users and your novice users.
I think this article would have been less offensive to users if more
contextual information was provided prior to the "fake" screenplay
text. 


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=44836


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