As you are thinking about different aspect of experience as opposed to
everything not being easy, consider following also:

http://looksgoodworkswell.blogspot.com/2009/08/renting-idiomatic-experience.htmlhttp://looksgoodworkswell.blogspot.com/2009/08/renting-idiomatic-experience.html

I think with any interface there is an element of familiarization.
This familiarization process needs to build on the patterns that have
been set in our mind from other experiences. Use of metaphors is one
of more direct applications of this but this plays a role in every
interaction. 

iPhone does well in applying these patterns we have learnt in
physical but first time usage of this device still needs to tell user
that those methods are at play. I think Apple did a good job of this
with their commercials also, they we sort of infomercials. An now
that people are familiar with the device they have moved onto "there
is an app" for that kind of commercials.

I do not know if this was apple's strategy or not, but I think using
commercials to make potential users familiar with the device is quite
a nice thing, many would find it much more intuitive for the first
time use itself, just because they have become familiar with device
through the demos and commercials they have seen.

I do think there are may usability issues with iPhone also,
especially in navigation. I think the 3 core navigation elements -
top and bottom bar and the navigation back to springboard (home
button) are not very consistent and  put more cognitive load then
required.

Cheers
AJ


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=45113


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