Maybe you're already aware of it, but since it hasn't been
mentioned, Dan Brown's book "Communicating Design" has a good
chapter on competitive analysis documentation. Like the rest of his
book, he talks about a layered approach to the documentation, as well
as presentation and context for it.

To me, a competitive analysis is good for establishing a baseline
reference and perhaps get some ideas for inspiration. But in the end,
don't just try to include what your competition has or steer away
from their perceived weaknesses. It might get you to a safe solution,
but not a successful one.

Sure, find out what others are doing. But rather than using it to
imitate or "Frankenstein" concepts, first really know what _your
business'_ goals and customer needs are. Then use the analysis,
along with other resources, to maybe come up with something totally
new that's tightly aligned with those needs. And test that out.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=44753


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