As fantastic the iPhone is - design-wise, app-wise, user interface-wise -- it is still not optimum for heavy texting and/or email. Ali, perhaps your friends were disappointed with having to type on iPhone's touch key pad which does not give the same tactile response as other smart phones. I switched from a BlackBerry to the iPhone about a year ago and I still prefer the BB's keyboard. I believe that Apple is looking into making typing a more tactile experience (e.g., vibrating response to touch, replicate feel of raised keys on touch screen, etc.) because of this deficit.
As for the 99% satisfaction score mentioned, that's an impressive number for any technology. But keep in mind, Apple designed the iPhone with such an impressive emotional, experiential benefit built in that users often forgive its functional deficits (e.g., still no MMS as promised in the US: http://bit.ly/z6Ahv). That's an important lesson for their competitors. Ali, a polite suggestion: next time you post you may want to do some research first among your friends as to why they decided to change and the basis of their "complaints." I think the trade-off of a smart phone's appeal vs. it's deficits is a fascinating area of discussion, especially when you consider how the "emotional" benefits can outweigh the functional ones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45220 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
