Hi Jesse,

Nice read. I like the historical reference.
but besides that, despite amazingly smart people promoting social
business design like @armano and the rest of @dachis I am not yet
convinced that this is the end-all that some of my peers believe. I
think that notions of "conversation" is not the same as
"participatory design" and definitely not observation in context or
testing. 

I think I'm not convinced b/c for the most part I don't see in
myself or in my observations that there is more than a small %age of
people interested in "conversation" with their brands. I think it
is presumptuous. 

But I'm taking a sit back and wait attitude. I'm all for
experimenting and measuring and see what happens and I hope that
organizations like @dachis will present amazing case studies of their
work across as broad swath of industries and market segments and
demographics. 

Anyway, I don't see this is UCD.

- dave


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=45486


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