Linda Rubright > Does anyone have examples or industry research re: best practices on > online forms, Contact and/or Customer Support pages?
Hi Linda May I recommend my own book: "Forms that work: Designing web forms for usability". On the associated web site, I've put a selection of materials including various articles and papers: www.formsthatwork.com thanks Caroline ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
