Seems fairly accurate. Intuitive is a combination of familiarity of past experiences and newer innovation which utilizes the psychology of the user in various ways but just as this shows, there are parts where the familiar isn't intuitive (and makes a user want to pull their hair out, or think that it would be easier to give themselves a root-canal than to use the program/tool) and there are very new intuitive interfaces which feel so new that it takes a little for the user to get their brain wrapped around how to use the app/tool because they're not used to something feeling so elementarily easy.
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