You may find something useful in the downloads available here:
http://media.wiley.com/product_ancillary/81/04701854/DOWNLOAD/9780470185483c08.exampleA_session_script.zip
Full disclosure: These are supplemental materials that accompany my
book with Jeff Rubin, Handbook of Usability Testing Second Edition.
Dana
:: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: ::
Dana Chisnell
415.519.1148
dana AT usabilityworks DOT net
www.usabilityworks.net
http://usabilitytestinghowto.blogspot.com/
On Oct 15, 2009, at 2:43 PM, Erik Levitch wrote:
Hello all,
I am about to start some user research for an upcoming project. I
will be speaking with members of a social community website to
extract some behaviors, goals, pain points, etc. The group of
participants are those who use the social network on a regular basis
and those who've signed up, but where never active.
Any tips or suggestions in regards to developing a discussion guide?
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