On Mon, Oct 19, 2009 at 5:30 PM, Melinda Anderson
<[email protected]> wrote:
> A colleague has asked for some best practice guidelines around the use
> of 'information' ('i') messasges.
>
> I've already suggested that they could be used as a 'success'
> message at the end of an action, but other than that I've drawn a
> blank.  Does anyone else have some good examples of where they might
> be appropriate?

I'm using these kinds of messages in several ways in a piece I'm doing
at the moment. I'm working with a financial institution helping to
build early concepts for a new account management and opening process.
In the account opening process, I'm using three types of what I'm
calling boxed messages (they appear in a box, natch):

- error or alert messages using a pink background and the typical "!" symbol
- success or completion messages using a green background and a tick symbol
- informational messages (mostly for in context guidance) using a blue
background and the "i" symbol

All the messages appear in a box above the steps in the process. We
have other markers for things like fields that need correcting.

I can't say whether they'll all make it past these concepts, but thus
far, in paper prototype tests, they have received some encouraging
feedback. The real test will be two weeks' time when we test them in
front of a group that is being open recruited.

Hope this helps.

Steve
-- 
Stephen Collins
[email protected]
+61 410 680722
@trib

www.acidlabs.org

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