Really fun topic to talk about, especially if you are a process wonk
like me!

Personally, one of the most helpful resources for UX process and
industry insights has always come from Alan Cooper, author of THE
INMATES ARE RUNNING THE ASYLUM, and ABOUT FACE 3.0. He is also
referred to as the Godfather of Visual Basic, and the Godfather of
Personas. The chief reason that I mention him has everything to do
with learning from the people that have been butting heads much
longer that we have. There are a wealth of great articles on
cooper.com that provide a lot of stories on this topic.

Another way that I believe UX leaders can help foster change and
promote process innovation is by establishing a vibrant discourse on
UX within your own organization - opening up discussions around what
works the best for you, why and how - and many other topics too long
to list here. I realize that in some working environments there is an
overwhelming amount of normal work to be done that we hardly have the
time to dive into this sort of commitment. But it's good to think
visualize what could happen and would might work well. Will it help
to build a wiki to share resources and discussion? Will the working
culture buy into it? What will help us succeed in circling all the
other wagons? I don't have any clear answers there, but I believe
that many answers can be found in promoting objective collaboration
and being open and prepared to listen to the experience of others.

An interesting read on how some people are using innovation to open
up some fresh perspectives and have fun at the same time:
http://www.cooper.com/journal/2009/06/innovation_games.html
http://en.wikipedia.org/wiki/Innovation_game

Lastly, another resource that I want to mention is Brandon Schauer of
Adaptive Path. I think it's important for us to keep informed by
learning more from some of the most progressive people out there.
Here are some of his latest ideas:
9 Experiences for 2009
http://www.adaptivepath.com/blog/author/brandon-schauer/page/2/


Thanks Jay!
Dave Fleming, 
UXA, IxD, Mobile UI & Social Media Consulting
Principal www.xshapes.com

twitter.com/xshapes
linkedin.com/in/innovationsynergy
xshapes at gmail dot com





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Posted from the new ixda.org
http://www.ixda.org/discuss?post=46897


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