The Director of User Experience & Site Optimization will build & lead VistaPrint's European team of information architects, site optimization and usability specialists in developing world-class user interfaces based on iterative design, testing, and customer research. The team leads user interface design for our 14 localized European web sites.
Your objective is to drive improvements to conversion rate, average order value, and lifetime value of VistaPrint's customers. That means you will develop and execute long-term strategies to enhance the site user experience and drive business performance. You will also conduct rapid-fire testing of new concepts in response to opportunities identified through our site optimization process. These opportunities are identified through such ongoing analysis as competitive research, usability studies, site metrics, customer feedback, employee suggestions, and others. You will develop business cases related to advancing the functionality, usability, and business performance of the website. You will liaise closely with our user experience and site optimization team in North America. You proactively track and communicate website business performance using internal reports and tools. This requires you to work closely with our site optimization and site marketing teams to identify short-term performance issues and long-term opportunities; suggest solutions that address customer and business goals. location is Barcelona, relocation package is available. MUST HAVES: 7-10 years experience with UX for European ecommerce sites. Contact: Ted Meulenkamp [email protected] ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
