Hi, What are good practices to follow for designing Exit Surveys (not in the sense how many questions to ask, but where does the Exit survey appear? I am working on a site aimed at medical professionals (HCP), & the client would like a survey to pop-up when the users leaves certain sections of the website. This would amount to a user seeing a survey pop-up about 6-7 times in a single visit if his path matches the trigger pages. Obviously that sounds like a bad idea. So how have folks on the list addressed the CRM requirements & UX best practices? Any data/ numbers too would be very helpful.
Thanks in advance! -Anjali ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
