I don't think e-commerce sites should avoid words that IxDA members
don't understand, as long as those words are not required to find
and evaluate the product. They add precision for the people who do
understand them. 

I agree with Jared visual cues are more relevant than product names
and descriptions in women's apparel, although catalog taxonomy and
search seem to play more of a role in the lingerie sub-category. In
his list of apparel navigation priorities (images, price, etc.), I
would add brand (http://www.brandkeys.com/news/press/042209 WWD Women
Seeking Value.pdf), as well as size category or department (misses,
petite, etc.), particularly if it is a store that women shop at
retail locations in addition to online.

Just in case any women's apparel e-retailers happen upon this
thread, I have a suggestion for you. Consider offering a rear view of
products in the image options where relevant. Quite a few women that
I've interviewed said they would not proceed to purchase in an
online shopping session because they wanted to see what an article of
clothing looked like from behind. Oprah thinks it's important too, at
least with jeans. Her audience (http://www.quantcast.com/oprah.com)
represents a significant portion of online apparel shoppers, since by
some estimates 65% of online apparel sales are made by women over age
35
(http://online.wsj.com/article/SB124286245782441235.html#mod=rss_Weekend_Journal).


Paul Bryan
Usography (http://www.usography.com)
Blog: Virtual Floorspace (http://www.virtualfloorspace.com)




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Posted from the new ixda.org
http://www.ixda.org/discuss?post=47247


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