Liou,

It doesn't seem to have been mentioned by others so far, so I'd
very strongly recommend Kim Goodwin's 'Designing for the Digital
Age' - it has a whole section dedicated to design research
interviews, how to structure questions and generally strong tips and
advice:

http://www.cooper.com/insights/books/

Andrew


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=47332


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