We've also used SUS for web applications (by simply using the term 'application' where relevant). Our clients really like it as it provides a benchmark score for future testing. Aside from the score, SUS alternates the positive and negative wording of the statements which makes the participants 'stop and think' a bit.
-Tom User Experience Specialist User Centric -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jens Meiert Sent: Sunday, November 29, 2009 6:36 PM To: IxDA Subject: [IxDA Discuss] System Usability Scale (SUS) for websites I may briefly write in to a) shamelessly promote System Usability Scale (SUS) [1] templates for use on (smaller) websites, <http://meiert.com/en/blog/20091127/sus-how-to-grade/>, and to b) learn about whether or not you'd see any particular issues in using SUS for website usability evaluation. My experience over the years, albeit based on a limited number of use cases, indicates that SUS scores pretty much correlate with what you'd find out in user testing sessions too (referring to respective site's general usability, and how satisfied users would claim they are). However, you might have some additional thoughts and insight for which I'd be very thankful. Thanks, best, Jens. [1] http://hell.meiert.org/core/pdf/sus.pdf -- Jens Meiert http://meiert.com/en/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
