Charles, nomenclature used in hospitals is often unclear even to
people without mental or cognitive disabilities. My colleagues at
ID/Lab conducted research in an Australian hospital where they found
that many terms used were extremely ambiguous to hospital visitors.
See:
http://blog.idlab.com.au/2009/11/12/hurray-for-simplification

I don't agree with the sweeping statement that by making it usable
for people with disabilities you are making it usable for everyone,
however when it comes to language, perhaps this adage is true. 

Might be worth weighing the benefits of rewriting the whole content.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=47735


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