It's all about timing. Cooper did a fair amount of ethnographic work,
and our personae guided the design work, particularly the interaction
and visual design. As far as hardware design (touchscreens, inputs,
outputs, etc.)... well, the train had already left the station.
We've all been there, right? When you do your IxD work *after* the
h/w has been spec'd. That said, the team at litl did yeoman's work
to make the best out of a suboptimal situation with respect to those
shortcomings. 


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=47834


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