Several years ago, we tested a form for a small international organization, using volunteer teams in several countries.
This was too small to be anything but anecdotal evidence, but: - Users in Europe were comfortable with a single address box. They commented that their addresses don't always fit into a standard format, and that this let them enter elements of the address in the order they were used to. - Users in the US were confused and definitely didn't like the single box, even a multiline box for the street address, leaving city, state/province and postal code in separate fields. There have been several discussions here and elsewhere about the standardisation of postal addresses, which are much more uniform in the US than in many other countries. Whitney -- Whitney Quesenbery www.wqusability.com Storytelling for User Experience Design www.rosenfeldmedia.com/books/storytelling On Tue, Dec 22, 2009 at 12:01 AM, jonathan berger <[email protected]> wrote: > Hi All, > > I want to replace the typical 5-field address form (Street 1, Street > 2, City, State, Zip) with a single field that takes a string and sends > it to google for geocoding and error-checking. Technically its a big > win, and it'll greatly simplify the amount of stuff in the address > form, but I'm concerned that users are comfortable with those 5 fields > and may be confused by the single-field address form that lacks (e.g.) > the familiar "state" dropdown. > > Does anyone know of research or best practices regarding usability and > single-field addresses? > > Thanks, > j > > -- > _________________________ > @jonathanpberger > http://www.marketpublique.com > http://www.jonathanpberger.com > 718.930.2165 > This email is: [*] bloggable [ ] ask first [ ] private > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [email protected] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
