Review the position and apply online here: http://www1.recruitingcenter.net/clients/practiceworks/publicjobs/controller.cfm?jbaction=JobProfile&Job_Id=11162&esid=az
Role description: The Interaction Designer is a key member of the Product Design team. Working with the Product Owner and using their observation skills in a customer environment, the Interaction Designer is responsible for developing a software design which is intuitive and compelling. In partnership with the Visual Designer and the R&D team, the Interaction Designer will be responsible for bringing their solutions to market. As one of our Interaction Designers you will be expected to carry out research in order to understand the needs of the users, as well as continual evaluations of your designs to ensure they appropriate. You will be expected to research competitive and complimentary technology offerings to identify competitive gaps and develop plans to close them, as well as researching complimentary technology offerings to identify opportunities for synergistic partnerships. Reports to: Global Director, Dental Software Platforms Role based: The Exchange-Atlanta, Georgia or Stevenage, United Kingdom. Travel: PracticeWorks has business and teams in several countries around the World. Whilst the position will be office based, in order to gather information and work effectively with your team, a moderate amount of travel will be required. Hours:You will need to work with teams in multiple time-zones. PracticeWorks operates a results driven philosophy, and recognises that individual working hours may need to be irregular. Experience required: Three years experience working as an Interaction Designer of User Experience Professional, designing and developing software solutions Three years experience interacting with users, understanding their needs and translating into product designs. Two year experience working in a Software Development environment using one of the AGILE SDLC methodologies. Proven ability to influence cross-functional teams without formal authority Key skills required: Communication the ability to communicate at all levels, the role will require the Interaction Designer to be able to communicate effectively with their team, a peer network of stakeholders, Senior Executives, technical resources as well as staff in other countries. Problem solving the Interaction Designer will have to be able to assimilate information from a variety of sources, and develop an intuitive software design for meeting those needs. Quality the program is the pinnacle of the software organisations efforts. As such, the Interaction Designer must have high personal standards and always work to deliver the very best product. Task Management As a key member of the Product Design Team, the Interaction Designer must be able to deliver to target, managing issues and risks in a transparent and professional manner. Creativity It is the job of the Interaction designer to translate the customer needs into compelling, innovative software designs. Organisation as a regulated business in many countries, all project information and artefacts must be well managed and available. Using the Development Framework, the Interaction Designer must ensure that their deliverables are well managed. Acute observation skills - must be able to demonstrate the art of watching and listening, as opposed to seeing and hearing. Comprehension - An extremely strong comprehension and understanding of user behaviour and how it relates to UI design and of the benefits of good usability and experience within software. Solid understanding of market trends and software innovations Design - Superb information design abilities, fastidious and efficient production and optimization habits, and impeccable problem solving skills Primary Responsibilities: Usability Research based on the direction of the Product Owner, and inline with the stories selected from the backlog, the Interaction Designer should use best practices to observe users in their environment performing those tasks. Interaction Design - based on the selected stories and on the conducted usability research the Interaction designer should design and develop software solutions that meet the need of the user and business, in a compelling and intuitive way. Story development working with the Product Owner, who will be responsible for the Product Backlog and high-level story outlines, the Interaction design should use their knowledge and research to refine the Stories so that they accurately reflect the needs of the user and the scenarios they find themselves in. Analyze current product range to extract best practice and user interface styles A key part of the role will involve reviewing our existing product portfolio, understanding what we do well and what we need to improve, in terms of features / functionality, workflows and user interface designs. Liaise with customer base to gather information and requirements Ultimately the customer is the target of our efforts. NextGen development must solve their problems and meet their requirements. The Interaction Designer will be responsible for understanding their needs and articulating them to the rest of the team. Analyze information fed back from the consultancy groups As part of our fact finding activities we will utilize Voice of Customer / Consultancy groups to endeavour to understand user requirements. The Interaction Designer must be able to consider the advice and findings of this group when building requirements. Work closely with the R&D team Although there will be many consumers of the information produced by the Interaction Designer, one of the key objectives of the role is to articulate the UX requirements to the R&D team so that they can implement the correct solution. To that end, not only will precise, accurate requirements need to be produced, but also the Interaction Designer will need to be able to work closely with the development group to ensure that the team can work efficiently. Present information to the internal stakeholders and external customers where necessary It is important that the information that the NextGen team consumes is fed back to the project stakeholders so that they are able to comment on the direction of the project and, in order, they remain invested. The Interaction Designer will from time to time be expected to provide this feedback in both meeting sessions and presentations. Attend regular NextGen Development meetings As part of the core team the Interaction Designer is expected to attend and contribute to project meetings. Other key responsibilities Be aware of technology advances new tech changes in the dental and IT world could mean changes in how we deliver our solutions. Interaction Designer should always be looking out for ways to make our solutions more beneficial to our user, extend our presence or increase our business using new technology advances. Program Evangelist as a senior member of the Product Design team you will expected to propagate knowledge of the program and its benefits to stakeholders and non-stakeholders alike. Deliverables: Primary: Highly intuitive, attractive software Secondary: User Experience Vision Low-fi prototypes Information flows Storyboards Personas Wireframes Screen mock-ups User Interface controls and concepts We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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