On 12/15/2011 10:57 PM, Edward Ned Harvey wrote:
You're in a social situation - at a party or something - You're
talking with some CFO or otherwise interesting financial person about
work, and Dilbert cartoons, and the wastefulness and inefficiencies of
typical corporations or typical organizations, etc. Somebody uses a
term like "overhead" or "secondary" referring to support roles. But
you're an IT person - You're a support role, and depending on what is
your core business, most likely you're overhead.
With only a moment's thought, and only a few words, how do you
describe the value that your role adds to the organization? How do
you justify your own existence, casually, when talking to a CFO or
somebody in a social situation?
Simple: we drive efficiency in the rest of the organization through
applied information technology. We help people make the best use of
computing resources through expert advice. We are a dollar multiplier
for the organization. "What if I could make your reports or simulations
run 2-10x faster than they do now? What if you didn't have a person and
they ran 5x slower? What value does that provide to the organization?
What if you had a security breach that took the company totally offline
for days? We help prevent that." You could then ask the rhetorical
question about what value marketing folks provide? (dollar multipliers
for bringing in sales).
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