Not fonality, worst implementation experience I've been through.

For my small $work with 20ish people spread across 5 offices and lots of
travel, we've been looking for something more appropriate but with a strong
eye towards integration with office365 and hosted lync.  Lots of problems
and I'm not really finding anyone that does that for small organizations.
 A significant portion of my consulting work is helping large organizations
(mostly universities with project costs in the millions) through this same
problems and there are excellent options in the enterprise space but I'm
finding few reasonably priced options in the small business space.


On Wed, Feb 12, 2014 at 6:34 PM, Edward Ned Harvey (lopser) <
[email protected]> wrote:

> > From: [email protected] [mailto:discuss-
> > [email protected]] On Behalf Of Derek Balling
> >
> > If someone suggests 8x8, smack them hard across the face.
>
> ehhehehhe, I work at a company right now that uses 8x8.  I have considered
> moving off them before, and I'm sure there are better alternatives out
> there, but ultimately decided it wasn't worth the effort.  Not that much to
> gain.  When I saw Matthew's OP here a few minutes ago, I momentarily
> considered responding, but couldn't make up my mind if I would have
> positive versus negative feedback, and decided not to post, until I saw
> this.  Overall, I think I would have a *slightly* negative review, but the
> above position is too extreme to be fair, so I have to come to the defense
> of 8x8 and say, they're not that bad.  They have a moderate feature set, at
> moderate pricing, and moderately good support and sales.  Nothing special,
> nothing horrible.  Yes usable.  No complaints from either my users or
> finance dept.  If I make a change it's because I'm trying to make an
> improvement, in terms of feature set or price, and there just simply isn't
> enough at stake to motivate me over the risk
>  .  Anything I could gain will not be amazingly impressive, but if I screw
> up and choose a new provider that *does* elicit complaints from users, the
> fault will be entirely mine.
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