On Fri, Mar 14, 2014 at 1:48 AM, Corey Quinn <[email protected]> wrote:
> > On Mar 13, 2014, at 10:16 PM, Jon Meek <[email protected]> wrote: > > I have decided to buy an adjustable height desk for my home office. > > Based on the review at thewirecutter.com I was going for a NextDesk > Terra, but I am now leaning towards the Anthro Elevate II Single Surface > with an add-on keyboard tray. > > I will have one monitor sitting on the desk, another monitor on an arm, > and a MacBook on the desk. > > Any comments or suggestions? > > > Oh ho ho... Since you asked... > > I had a horrible experience with NextDesk. > > I ordered a desk from them, it came late, and they were crappy at > communication in the interim. When it arrived, the delivery people refused > to bring it up to my apartment, and I wasn't prepared to hire people to > unpack a pallet on a busy public street. > > When I asked NextDesk to help me find a solution, they were completely > incapable. In the absence of any proposed solutions, I had to cancel the > order, after which they tried to keep me on the hook for shipping costs. > Ultimately I had to ask my credit card company to intervene on my behalf to > get a full refund. > > Their products *look* fantastic from what I can tell-- but in my > situation, they couldn't find a way to make the logistics work out. > Frankly, given how much they charge I expected far more than I got. > > -- Corey > Thanks Corey, a couple of other bad customer service reports were the primary reason that I decided take another look, apparently they were true... For some reason TheWirecutter did not look at Anthro because they assumed they were too expensive, but it looks like Anthro will actually cost me less. Note that buying from a reseller seems to be a way to get a discount. Anthro has been around for a long time and they seem to have excellent customer service. Jon
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