Is this something you could use netflow/sFlow to monitor?

Also, this looks like an interesting slide deck from someone who has also
thought about this problem:

http://luca.ntop.org/OpenSourceVoipMonitoring.pdf

--Matt


On Fri, May 8, 2015 at 8:10 AM, Evan Pettrey <jepett...@gmail.com> wrote:

> Greetings folks,
>
> I'm currently in the process of trying to put in place better proactive
> monitoring of our VoIP environment and I'm hoping to tap into the wisdom of
> some of you that have more experience with this than myself.
>
> The challenge that we're running into is that there are simply so many
> different things to monitor and it's not something that is on/off or that
> relies solely on hardware utilization to fire off alerts. Currently we
> typically don't know there is a problem until users report that audio on
> their calls is dropping in and out.
>
> Essentially we need to be able to monitor SIP and RTP traffic flow
> end-to-end to be alerted when there is jitter or anything else that could
> affect call quality. This should include (but may not be limited to):
>
>    - *Internal Network - *Juniper hardware (I've come across some really
>    good VoIP monitoring tools like the one available from Solarwinds but they
>    require Cisco hardware)
>
>    - *VoIP Servers - *Running Asterisk 1.8
>
>    - *SIP Trunks - *We have limited ability to monitor traffic once it
>    hits our SIP trunks so this poses a challenge but it needs to be monitored
>    nonetheless
>
>
> We've set things up like Homer <http://www.sipcapture.org/> and while
> that is a great tool for retroactively troubleshooting issues reported it
> does not do much to alert us to problems proactively.
>
>
> Any guidance here would be greatly appreciated. Thanks in advance!
>
>
> Best,
> Evan
>
>
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