Hi,
My two VNX devices are coming up on their renewals so I am looking at
all my options. I have maintenance estimates and new hardware estimates
from EMC along with estimates to replace them with a system from a
different vendor. Now I need to delve into 3rd party support options
for the VNX's. Questions are:
* Have you ever used 3rd party support and if so who and how was it?
* Does the support cover hardware and software (e.g. software upgrades)?
* What kinds of questions should I be asking of the providers?
cheers,
ski
--
"When we try to pick out anything by itself, we find it
connected to the entire universe" John Muir
Chris "Ski" Kacoroski, [email protected], 206-501-9803
or ski98033 on most IM services
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