I love Cowboys From Hell. (It's not my fault that you asked on a Saturday).
Out of curiosity, is this for SMB or Enterprise size business? At what point does it make sense to transition to an on-site system to VOIP? One of my concerns with VOIP is that you do not have the regulatory uptime requiremrnts for service providers for VOIP that you do for wireline, as i understand it. In addition, you potentially introduce two points of failure... VOIP provider and ISP. Regards and apologizes, Larry Weiner On Sep 24, 2016 3:44 PM, "Kyle Stewart" <[email protected]> wrote: Hopefully this email goes through - I think this is my first time posting to the general discussion area. We are looking to migrate from our aging on-prem Cisco UC 7.0 platform to a cloud-based VoIP solution. We've been through ThinkingPhones and 8x8 without any sort of success, and are now looking to utilize a platform called Panterra, offered by our exiting telecoms provider, BCMOne. We're wondering if anyone has used or heard anything on this platform and could speak to it. Our concerns are voice quality, uptime, and how much (generally speaking) they actually care. Eg. are they just interested in closing tickets? Or do they actually want to see resolutions. That kind of stuff. Thoughts from the community? _____________________________ Kyle Stewart _______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
_______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
