I took Lori's email as a question, not necessarily a "helpdesk" request. Still,
I just forwarded that original email to the helpdesk alias as that seems to
be what you are asking for.

Thanks,
JamO

On 10/20/2017 08:27 AM, Andrew Grimberg wrote:
> Folks,
> 
> If you've got issues or requests for changes with JIRA you have _got_ to
> open tickets about it.
> 
> -Andy-
> 
> On 10/20/2017 06:52 AM, Lori Jakab wrote:
>> Hi,
>>
>> Question on formatting. I didn't test this with the temporary JIRA
>> instance, but now I filed a bug using the markup generated by the
>> formatting buttons above the editing area. The result description shows
>> the markup itself, it is not rendered. If that's expected, the
>> formatting buttons should be disabled, otherwise, the formatting should
>> work, no?
>>
>> https://jira.opendaylight.org/projects/AAA/issues/AAA-146?filter=allopenissues
>>
>> Thanks,
>> -Lori
>>
>> On Thu, Oct 19, 2017 at 8:34 PM, Andrew Grimberg
>> <[email protected] <mailto:[email protected]>>
>> wrote:
>>
>>     One additional note:
>>
>>     Searching by your old Bugzilla ID:
>>
>>     * Select 'Issues -> Search for issues'
>>
>>     * Select the project you're trying to search against (you can't select
>>     the option you need if you're doing a global search)
>>
>>     * Select 'More -> External issue ID'
>>
>>     * Fill in the Bugzilla number in the text field that is generated
>>
>>     -Andy-
>>
>>     On 10/19/2017 09:19 AM, Andrew Grimberg wrote:
>>     > Greetings folks,
>>     >
>>     > This is just a follow up on the migration that we performed yesterday.
>>     >
>>     > First, I've had a few folks asking me where certain things are that
>>     > didn't seem to come over with the import. If you can't see it at this
>>     > point it didn't come over and there's nothing I can do about that. It
>>     > was to identify these sort of things that I requested the
>>     community look
>>     > at the trial migration I did during the middle of last month.
>>     >
>>     > Second, a failure on my understanding of how the account mapping was
>>     > going to work has lead to issues with some folks that gave us their
>>     > mapping not being able to log in. If you are running into this please
>>     > open a ticket with us [0] and we can resolve it fairly quickly for you
>>     >
>>     > Third, I have managed to figure out a method for properly merging
>>     > accounts. So, even if you didn't provide your mapping earlier we can
>>     > actually properly merge your LFID with the auto-created bugzilla email
>>     > address account that was created. Please open a ticket [0] with
>>     details
>>     > on the accounts needing to be merged. Please also have already
>>     logged in
>>     > to JIRA at least once (or attempted to in the case of those that
>>     gave us
>>     > mapping info but hadn't logged in before the migration) before
>>     > submitting the ticket.
>>     >
>>     > -Andy-
>>     >
>>     > [0] [email protected] <mailto:[email protected]>
>>     >
>>
>>     --
>>     Andrew J Grimberg
>>     Lead, IT Release Engineering
>>     The Linux Foundation
>>
>>
>>     _______________________________________________
>>     Discuss mailing list
>>     [email protected] <mailto:[email protected]>
>>     https://lists.opendaylight.org/mailman/listinfo/discuss
>>     <https://lists.opendaylight.org/mailman/listinfo/discuss>
>>
>>
> 
> 
> 
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