#576: Streaming Error - Filename Sanitisation Issue - Transcode Star
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          Reporter:  anna         |       Owner:          
              Type:  task         |      Status:  new     
          Priority:  minor        |   Milestone:  4.2 Beta
         Component:  Transcoding  |    Keywords:          
Who will test this:  And          |  
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 Rico reports getting a streaming error while trying to watch a video.

 
https://www.engagemedia.org/Members/ivaa/videos/Korban%20%28Destruksi%201%29%20-%20Performance%20art%20oleh%20FX%20Harsono.mp4/view

 He says that he loads the page, then gets an error 200 stream not found.
 Then it takes ages to load, but eventually it loads as normal.

 If you try downloading the ogv (or transcoded mp4 file manually), you'll
 get a file not found. Checking the urls, the one that plumi is trying to
 access is:
 
http://videos.engagemedia.org/transcoded/http/www.engagemedia.org/Members/ivaa/videos/Korban-%28Destruksi-1%29
 ---Performance-art-oleh-FX-Harsono.mp4/ogg/Korban-Destruksi-1-Performance-
 art-oleh-FX-Harsono.ogv
 while the one that the transcode daemon actually provides for the video,
 is:
 
http://videos.engagemedia.org/transcoded/http/www.engagemedia.org/Members/ivaa/videos/Korban-%2528Destruksi-1%2529
 ---Performance-art-oleh-FX-Harsono.mp4/ogg/Korban-Destruksi-1-Performance-
 art-oleh-FX-Harsono.ogv

 Notice the extra %25s. This is because of the (pretty strange) filename
 that this video has. Most of these, plone and the daemon try to sanitise
 but it seems that this is a case that sanitisation doesn't work in the
 same way for both. It's a different issue, it has nothing to do with the
 site performance. We should open a new ticket with the specific video and
 try to solve this sanitisation issue for one of the next milestones.

 The reason that if you click a few times the flowplayer the video plays,
 is that eventually after it times-out you may manage to make it fall-back
 and make it play the original video which is also an mp4.

 A quick way to solve this would be to download the original file and re-
 upload it with a more compatible filename.

 This seems like an edge-case, so am assigning to 4.2 for now.

-- 
Ticket URL: <https://plumi.org/ticket/576>
Plumi <http://plumi.org/>
Plumi - FOSS Video Sharing Platform
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