To: <[email protected]>; <[EMAIL PROTECTED]>
Sent: Monday, April 04, 2005 7:58 AM
Subject: RE: [slim] Better forum please!
That was kind of my point. The average user shouldn't be on this list - they should be dealing with support directly.
Is that what Slim Devices really wants? Or maybe they just don't know any better than to put up a _peer_ support forum where the "average" user can seek help without bothering the obviously very thin staff. I dunno, maybe it's the thousands of other such product forums that have been created elsewhere that make me think one would be useful.
This list is such a catch-all for debugging conversations, problems from newbies, customer rants, direct support enquiries, and random questions, that it's become unfocused and nearly unusable. Too much traffic on too many different, unrelated topics.
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