Did the QoS implementation help? As far as Asterisk goes I don't know anything about it, other than that it's a small "freeware" VoIP PBX competitor that claims to have the same features that my company has spent 20 years developing to put into our products. I'm sure it's neat but I'm a little skeptical as to the features/reliability claims, especially for large installations (our systems scale to 30,000 endpoints).
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