Howard Passman wrote:
> I work for a company that sells BMW automobiles.  We get a lot of
> complaints on the iDrive feature. Is it cool?  Yes.  Can you do more
> with it than without it?  Yes.  Is it necessarily progress.  No, I
> don't believe so.  At what point would you decide that enough is
> enough? When you have to reboot your toaster in order to make toast? 
> Maybe after your refrigerator spoiled the second or third batch of food
> because the thing just "didn't work".  
>
> My only issue with technology is most manufacturers don't warn folks
> that it isn't 100% reliable and maybe requires knowlege of outside of
> the norms. A certain maount of products have always been made for
> hobbyists.  Cd players are for folks who like to listen to music.  This
> stuff is made for hobbyists who like to listen to music.  
>   

Would be bad for business. You don't advertise that 5% of your customers 
have serious problem. If a large portion of your customers have serious 
problems, word will get around. If a large percentage of the Duet 
reviewers have serious problems you won't get such glowing reviews and 
awards. Things have to work well enough, but it's probably impossible to 
create a cross platform solution that works always and everywhere.

> Keep in mind, large parts of the world do not have electricity and
> everyone else falls in between them and you.  Just because you can deal
> with it doesn't require that everyone else must or they are dolts.
>   

Large parts? Not really. Not the places where people actually live. And 
you would be surprised to see how quickly (cheap) modern technology 
penetrates into the third world these days. In many places a mobile 
phone is a lot cheaper and better than a landline. Using VOIP to call 
cheaply isn't rare either and computers are getting more and more 
popular everywhere.

Regards,
Peter


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