regalma1;389971 Wrote: > Very savvy company. They produce a product, sell it, and leave it to > users to solve any problems. Keeps the overhead down. Actually pretty > typical of computer companies - sorry to say. > > For what it is worth. This was my experience before they were bought by > Logitech.
Strange to hear that. I have called the Tech Support Help line and my issue was solved all three times. Once before the take-over and twice after. I have E-mailed Tech Support and had my issue resolved every time. Was it as quick as calling tech Support, no it was not. But it was never 10 days before hearing back from them either. Yes itÂ’s only my opinion, but they make a wonderful product and have some the best support I have ever received. And last but certainly not least, they have the best Users Forum hands down. When the owner of the company of Slim Devices takes the time to follow the Forum, that is company awareness. YMMV. -- iPhone *iPhone* 'Last.FM' (http://www.last.fm/user/mephone) Media Room: Transporter, VTL TL-6.5 Signature Pre-Amp, Ayre MX-R Mono's, Vandersteen Quatro, VeraStarr 6.4SE 6-channel Amp, VCC-5 Reference Center, four VSM-1 Signatures, Runco RS 900 CineWide AutoScope 2.35:1 Living Room: Duet, ADCOM GTP-870HD, Cinepro 3K6SE III Gold, Vandersteen Model 3A Signature, Two 2Wq subs, VCC-2, Two VSM-1 Kitchen: Squeezebox BOOM Bedroom: SB3, GFR-700HD, Thiel 2.3, Second Boom Home Office: SB3, NAD C370, two VSM-1 Home Gym: SB3, Parasound Vamp v.3, Thiel PowerPoint 1.2 Mobile: SB3, Audioengine A5 ------------------------------------------------------------------------ iPhone's Profile: http://forums.slimdevices.com/member.php?userid=13622 View this thread: http://forums.slimdevices.com/showthread.php?t=58880
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