seanadams;415531 Wrote: 
> To rule out network or server issues, try navigating the firmware setup
> menu. Just use the up and down arrows within a menu. If the setup menu
> is responsive then you can be certain that the IR hardware is OK,
> otherwise it is certainly defective. Also note that an IR issue would
> _not_ cause delays, only lost commands.
> 
> If it's not the IR then it must be either a network or a server-side
> issue. There are possible network problems besides bandwidth that could
> be at fault, for example an IP conflict or bridging loop. Also,
> successfully streaming video is not evidence of a low-latency,
> low-packet-loss link. Those problems can be masked by sufficient
> buffering, while still causing problems for interactive traffic. Try
> running a ping and see if there is loss or delay that happens
> concurrently with the UI lag.
> 
> The server software could be bogged down for some reason. A good way to
> test that is to connect directly to Squeezenetwork instead. If SN is
> faster over the internet than your local system, then you've probably
> narrowed it down to  the server. It could be hurting for RAM or could
> be busy scanning the disk for some reason (it's done scanning your
> library, right?). Running Squeezecenter on another computer would be a
> good test.
> 
> Our phone support is very experienced with this kind of
> troubleshooting. You should try them next if none of the above helps.

The remote itself is fine: batteries are fresh, you can see the
transmitter light with a cell phone camera, the SB3 responds
eventually, etc.
The router (an Actiontec MI424WR) appears to have the most current
firmware. I didn't see any conflicts in its setup (but I just
discovered this program today, and have to dig a little deeper in all
the settings).

Sometimes the up/down arrows respond, other times NOTHING does. The
only solution is to unplug & reconnect the power. 
Your suggestions about "running a ping"...I don't know how to do that.
Nor do I understand what a "bridging loop" is, or a "UI lag".
As I've said, I'm ONLY using this with the squeezenetwork, my computer
is OFF, so it's not scanning a library or disk! The SB3 is connecting
directly with the router, so I don't get how running squeezecenter on a
different computer helps.
Am I unreasonable to expect the OFF button to override whatever the
unit is doing & turn the damn thing off?? No other remote, with any
other comsumer electronics gear I've ever owned, is this flaky.


-- 
izzym
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